About Lucky Green Casino
History
Lucky Green Casino launched in 2021 as an offshore online casino brand targeting English-speaking markets, including Australia. The site opened with a standard portfolio of slots and a small table-games lobby, then expanded its catalogue through additional game studio integrations during 2022.
In 2023 the casino refreshed its desktop and mobile interface and added faster cashier flows, focusing on card deposits and e-wallets used by Australian players. The brand does not operate under an Australian state or territory licence, so it runs under an offshore gambling licence and accepts players from Australia as an international customer group.
Across 2024–2025, Lucky Green Casino kept a “casino-first” product mix: slots dominate the lobby, with live dealer presented as a secondary section rather than the main entry point. This matches how most offshore casinos structure their offering for Australia, where quick deposits and mobile play drive session length.
Positioning
Lucky Green Casino positions itself as a mid-range generalist casino: broad slots coverage, mainstream payment methods, and a simple loyalty ladder rather than a VIP-by-invite model. The tone and layout focus on quick game access, with search and filters prioritised over editorial content.
For Australia, the casino leans on AUD-facing cashier options and payment rails that do not require bank-branch handling. The site treats mobile as the default device, with game tiles, cashier, and account verification designed for short, repeat visits rather than long browsing sessions.
The brand’s practical pitch is convenience over novelty: familiar slot providers, recognisable live dealer formats, and promotions built around deposit-and-play mechanics. It avoids heavy localisation beyond currency and payments, so Australian players see the same core product as other English-language regions.
Key Facts
Lucky Green Casino supports AUD as an account currency, so deposits, withdrawals, and balances can stay in Australian dollars without forced conversion at the casino level. The lobby focuses on online slots, with table games and live dealer available but not the largest part of the catalogue.
Payments for Australia centre on Visa and Mastercard, with e-wallets where available, and a crypto option for players who prefer blockchain transfers. Typical processing splits into instant deposits and withdrawals that depend on method and verification status, with cards taking longer than e-wallets in most cashier setups.
Quick snapshot: Lucky Green Casino is an offshore online casino active since 2021, aimed at Australia with AUD support and mainstream card-based deposits. Its current product is slot-led with standard live dealer coverage and a cashier built around fast, repeat mobile sessions.
Security At Lucky Green Casino
- Encryption: Lucky Green Casino uses TLS 1.2/1.3 HTTPS encryption across the website and cashier pages. Payment card details are transmitted via encrypted sessions and handled through PCI DSS-aligned payment gateways, so the casino does not store full card numbers on its own servers.
- Data protection: The casino applies KYC and AML checks during registration and withdrawals, including identity and address verification when required. Player account access is protected with password controls and session timeouts, and personal data is stored with access restrictions and logging. For Australian players, deposits and withdrawals are processed in AUD through common local methods such as Visa/Mastercard, bank transfer, and e-wallets, with transaction records retained for compliance and dispute handling.
- Game fairness: Slot and table game outcomes run on RNG-based systems from licensed game providers, and the casino publishes RTP figures per game where the provider supplies them. Game integrity is verified through third-party testing and periodic audits of RNG certification and payout calculations, with audit reports referenced in the casino’s terms or provider documentation rather than generated by the casino itself.
Lucky Green Casino Customer Support
- Live chat: Available 24/7 from the casino website. Typical first reply time: 30–90 seconds. Language: English.
- Email: [email protected]. Typical reply time: 6–12 hours, with account verification cases taking up to 24 hours. Language: English.
- Phone: No public support phone number. The casino handles account and payment issues through live chat and email only. Language: English.
- Payments and Australia-specific routing: Support handles AUD balance questions and payment tracking for Visa/Mastercard, bank transfer, and e-wallet deposits. Typical payment-status response time in chat: 2–5 minutes after the agent opens the case. Language: English.
Responsible Gambling At Lucky Green Casino
Lucky Green Casino sets account-level controls that let Australian players cap spend and time, block access through self-exclusion, and route higher-risk customers to support services such as Gambling Help Online (AU) and the National Gambling Helpline (1800 858 858). All limits are applied in Australian dollars (AUD) and lock while active.
- Limits: Deposit limits in AUD (daily/weekly/monthly) with fixed caps you choose (example presets: AUD 50, 100, 250, 500, 1,000); wagering (loss) limits in AUD per day/week/month; session time limits (15 minutes to 8 hours) with an automatic logout at the set end; reality checks (pop-up reminders every 15–60 minutes) showing time played and net spend in AUD; cooling-off lock (24 hours or 7 days) that blocks deposits and play while keeping withdrawals available.
- Self-exclusion: Self-exclusion periods of 6 months, 12 months, 24 months, or indefinite; the casino blocks login, betting, and promotional messaging during the exclusion, and closes any new account attempts detected by matching identity details; reactivation is not instant—after a fixed exclusion ends, access returns only after a 24-hour reactivation delay and a confirmation step in the account area; for Australia-facing support, the page links to Gambling Help Online and the National Gambling Helpline (1800 858 858) for counselling and referral.
Lucky Green Casino FAQ For Australian Players
- Does Lucky Green Casino accept players from Australia? Lucky Green Casino accepts registrations from Australia. The casino blocks access from restricted jurisdictions listed in its terms.
- What currency can I use from Australia? The main account currency is AUD. If you deposit in another currency, the payment provider converts it and may charge a separate FX fee.
- Which payment methods are available in Australia? Australian players can use Visa, Mastercard, bank transfer, and selected e-wallets. PayID and POLi are not available at Lucky Green Casino.
- What are the minimum deposit and withdrawal amounts? The minimum deposit is A$20. The minimum withdrawal is A$50, and the casino can process smaller balances by adding them to the next payout.
- How long do withdrawals take in Australia? Lucky Green Casino reviews withdrawals within 24 hours after submission. After approval, card payouts take 1–5 business days and bank transfers take 2–7 business days.
- Do I need to verify my identity before withdrawing? Yes, Lucky Green Casino requires KYC checks before the first withdrawal. The casino asks for a photo ID and a proof of address dated within the last 3 months.
- Are there fees on deposits or withdrawals? Lucky Green Casino does not charge deposit fees. Some banks and card issuers apply their own fees, and currency conversion fees apply when you do not use AUD.