Games library: Slots, live casino tables, and RNG table games with filters by provider, volatility, and bet range; quick search and “recently played” for fast access.
Bonuses and promotions: Welcome bonus tracking, deposit bonus opt-in, free spins counters, and wagering progress shown in AUD with clear expiry dates and game contribution notes.
Deposits (AUD): Deposit in Australian dollars with instant options such as Visa/Mastercard, PayPal (where available), POLi/PayID-style bank transfers (where supported), and prepaid vouchers; set deposit limits inside the app.
Withdrawals (AUD): Withdrawal requests with status updates (pending/approved/paid), saved payout methods, and estimated processing windows per method; in-app verification checklist for faster approvals.
Push notifications: Alerts for bonus expiries, withdrawal status changes, new tournament starts, and account security events; granular toggles to control each notification type.
Customer support: 24/7 live chat inside the app, email ticketing with case IDs, and a help centre covering payments, verification, and game rules; transcripts saved in the account area.
Responsible gambling tools: Deposit, loss, and session limits, reality checks, and cooling-off/self-exclusion controls aligned with common Australian player expectations.
Security and account access: Biometric login (Face ID/Touch ID where supported), device management, and security prompts for new logins or payment-method changes.